A new way to get paid

SecOre pre-paid card on a blue background

Introducing a brand new way to get paid with EMR! The SecOre payment card gives you the flexibility to spend wherever you see the Mastercard logo. Use it for your weekly shop, buying fuel, or save up your money for a special occasion.

Get paid instantly and securely

Ask for payment onto your SecOre card when dropping off materials at your local EMR and your money will on the card before you get to a shop. It's the fastest, simplest way of getting paid with EMR.

Spend anywhere, anytime

Once your SecOre card is loaded up, you can spend anywhere you see the Mastercard sign. Use it for card payments (Both Chip and Pin and Contactless are supported), online payments, or draw cash from an ATM.

Low fees and no ATM charges

With a low 1.85% fee for adding money to your card, and no fees for withdrawing at an ATM, SecOre card means more of your money goes on the important things and not transfer fees.

Manage your account on your phone

The easy-to-use mobile app, on both iPhone and Android devices, give you the power to check your payments from EMR, view transactions, and manage your account anytime.

How do I get my SecOre card with EMR?

If you already have an EMR account, it’s easy! Simply ask for a SecOre card at the weighbridge during your next visit to EMR and we will set you up with one on the spot.

If you don’t have an EMR account, click the button below to get started.

Open your EMR account

Any questions?

Our FAQ below answers the most common SecOre card questions. For other questions, and support, the SecOre Customer Service team are available:

In the SecOre App's chat facility — Monday to Saturday 08:00-20:00
On the phone — Monday to Friday 08:00-17:30, Saturday 08:00-15:00. Call 0113 519 7553
On email — support@secorepay.com

SecOre payment card FAQ

What is SecOre?

SecOre is a reloadable prepaid card that offers a fast and secure method for receiving payments. Your earnings are instantly accessible, giving you the power to take control of your finances.

What if the card doesn’t work?

If your card isn’t working, first ensure that it has been activated. Then, check that your intended purchase doesn’t exceed your card balance. Make sure you’re using your card at a merchant that accepts MasterCard. If you still have trouble, feel free to contact SecOre customer service or visit your local EMR depot for assistance.

Is there a fee for loading money?

Yes, there is a fee of 1.85% of the amount you load onto your card, which is much lower than other cards available, meaning you keep more of your money.

Where can the card be used?

You can use your SecOre card at any location that accepts MasterCard.

Is there a Foreign Exchange fee?

If your transaction involves currency conversion, a foreign exchange fee of 1.50% will apply.

How many ATM withdrawals can I make in a day?

You can make up to 6 ATM withdrawals each day.

How do I replace a lost or stolen card?

If your card is lost or stolen, you can quickly and easily order your replacement through the SecOre app. It takes just seconds and gives you peace of mind that your new card will be with you very soon.

How long does payment take to reflect?

Payments are reflected instantly, so you can count on quick transactions!

Is it safe to use?

Absolutely! The SecOre Prepaid MasterCard is highly secure, providing the same protection you would expect from any standard MasterCard. This includes robust fraud monitoring, Chip and Pin technology, and the ability to report lost or stolen cards.

Is there a replacement card fee?

Yes, there is a £7.50 fee for replacing a lost or stolen card.

How do I lodge a complaint or contact customer service?

If you have a complaint, please email complaints@secorepay.com. For customer service inquiries, reach out to support@secorepay.com, and they’ll be happy to assist you!

How do I check my balance of funds?

You can easily check your balance in the user-friendly app.

Is there anywhere I can’t use my SecOre card?

You can’t use the card at Gambling sites or for Adult Entertainment services.

Can I use my SecOre card at all EMR locations?

Yes! It doesn't matter which site originally issued your card, the value of any materials you drop-off can be added at all our UK recycling centres.

Is the SecOre card linked to my bank account?

No, your SecOre card is not linked to your bank account.

Do I need to give you anything else to set up a SecOre card?

The great news is, if you have an up-to-date EMR account we can set you up right way!

If not, all that is needed is valid ID, proof of address, your mobile phone number and your active email address.

Acceptable photo ID includes:

UK/EU Driving Licence
UK Passport
EU (European Union) / European Economic Area (EEA) Passports
UK Biometric Immigration Document
EU National ID Card

For payment, please bring a photo ID along with proof of address, which must be dated within the last three months and presented in their original form.

Acceptable proof of address includes:

Bank or Building Society statement
Credit or Debit Card statement
Council Tax demand letter or statement
Utility bill such as water, electricity or gas (not including mobile phone)
Mortgage statement
HMRC correspondence
TV Licence

The easiest form of identification to bring is a UK driving licence, as this will serve as both your photo identification and proof of address.

Will I be credit checked?

No credit checks are performed when setting up your SecOre card.