Update your
payment ID

Keeping your payment ID up-to-date means no delays when dropping off your materials to be recycled. Make sure you get your money fast by updating your payment ID

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How do I get paid?

We offer a variety of payment options. Whatever method you choose, it’s mandatory that you have up-to-date ID on your account. If your ID is out of date, you can update it at your local EMR site or using our online customer portal.

All sites:

  • Bank transfer (same day or next day available) — A quick, secure option.
  • SecOre payment card — Instantly load money onto your card and spend wherever you see the Mastercard logo.
  • Cheque cashing — If it is your first time cashing a cheque, you’ll need to provide up-to-date ID and complete a registration form. After that, you'll need to show ID every time you use the service.

Selected sites:

  • ATM — Simply scan the QR code on your ticket using the ATM machine, confirm the amount on screen, and your money will be dispensed.

What ID do I need to get paid?

You need in-date photo ID and proof of address for payment. The easiest option is a UK driving licence, as it works for both types of ID.

Other acceptable photo IDs include:

  • UK/EU passports
  • UK biometric immigration documents
  • EU National ID cards

For proof of address, we accept:

  • Utility bills (issued within 3 months, not mobile phone bills)
  • Bank or credit card statements
  • Council Tax letters
  • Mortgage or HMRC documents