Be the first to hear
about EMR Exter

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EMR Exeter is opening soon, giving local businesses and residents a new home to recycle metal and earn at the same time. You can be the first to hear about our new site, and keep up-to-date on EMR offers and latest news by filling out our contact form below.

Frequently asked questions

Can I sell items to EMR?

We welcome all customers, whether you are a business or member of the public. You don’t need an appointment to visit our sites, just call in!

If you have larger volumes of metal and are interested in finding out about how we can help, give us a call on 03330 152 152 or send your enquiry using our online contact form and we’ll call you back.

What ID do I need to sign up for an account?

You need in-date photo ID and proof of address to sign up. The easiest option is a UK driving licence, as it works for both types of ID.

Other acceptable photo IDs include:

UK/EU passports
UK biometric immigration documents
EU National ID cards

For proof of address, we accept:

Utility bills (issued within 3 months, not mobile phone bills)
Bank or credit card statements
Council Tax letters
Mortgage or HMRC documents

If your address changes, update your account by providing your new ID and proof of address.

How do I get paid?

We offer a variety of payment options. Whatever method you choose, it’s mandatory that you have up-to-date ID on your account. If your ID is out of date, you can update it at your local EMR site or using our online customer portal.

All sites:

Bank transfer (same day or next day available) — A quick, secure option.
SecOre payment card — Instantly load money onto your card and spend wherever you see the Mastercard logo.
Cheque cashing — If it is your first time cashing a cheque, you’ll need to provide up-to-date ID and complete a registration form. After that, you'll need to show ID every time you use the service.

Selected sites:

ATM — Simply scan the QR code on your ticket using the ATM machine, confirm the amount on screen, and your money will be dispensed.